Privacy Policy

The website of Stamma Alpaca is operated by Stamma Alpaca, which acts as the data controller for your personal information. We have created this privacy policy to explain how we process the information collected by Stamma Alpaca and why we need to collect certain personal data from you. Please read this privacy policy carefully before using the Stamma Alpaca website. We take the protection of your personal data seriously and are committed to ensuring its confidentiality and security.

What personal data we collect:

When you visit the Stamma Alpaca website, we automatically collect certain information about your device. This includes information about your web browser, your IP address, your time zone, and some of the cookies installed on your device. Additionally, during your visit, we collect information about the individual web pages or products you view, the websites or search terms you used to reach our site, and how you interact with the website. We refer to this automatically collected information as "device information."

Furthermore, we may also collect personal data that you voluntarily provide to us (including but not limited to first name, last name, address, payment information, etc.) — for example, when registering in order to fulfill a contract.

Why we process your data:

Protecting your data is our highest priority. Therefore, we only process minimal personal data and only to the extent strictly necessary to operate the website. The automatically collected information is used solely to detect potential misuse and for statistical analyses of website usage. However, these statistical data are not aggregated in a way that would allow conclusions to be drawn about individual users.

You can visit our website without telling us who you are or providing information that could identify you as a specific person. However, if you wish to use certain features of the website, subscribe to our newsletter, or fill out a form, you may need to provide personal data such as your email address, first and last name, residence, organization, or phone number. You are free to decide whether to provide us with this information — if not, you may not be able to use certain features of the website (e.g., subscribing to the newsletter or contacting us directly).

Your rights:

If you reside in Europe, you have the following rights regarding your personal data:

• The right to access

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

• The right to be informed about automated decision-making and profiling
  

If you wish to exercise any of these rights, please contact us via the email address provided above. If you reside in Europe, we process your personal data either to fulfill a contract (e.g., an order via our website) or to protect our legitimate business interests, as described above. Please also note that your information may be transferred outside Europe — including to Canada and the USA.

Links to other websites:

Our website may contain links to other websites not operated or controlled by us. Please note that we are not responsible for the privacy practices of such third parties. We recommend carefully reading the privacy policies of any website you visit after leaving our site that collects personal data.

Data security:

We store your data on secure servers in a controlled environment protected against unauthorized access, use, or disclosure. We implement appropriate administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, please be aware that no data transmission over the Internet or wireless network can be completely secure.

Legal disclosure:

We disclose any collected, used, or received information if legally required or permitted—for example, to comply with subpoenas or similar legal processes, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to respond to government requests.

Contact via WhatsApp

If you contact us via the WhatsApp link or button on our website, communication occurs via the WhatsApp service, an offering of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Use of WhatsApp is voluntary. By contacting us via WhatsApp, you consent to the processing of your personal data (e.g., name, phone number, message contents) pursuant to Art. 6 para. 1 lit. a GDPR. Please note that WhatsApp processes personal data (including communication metadata), which may also be stored on servers outside the EU (e.g., in the USA). We have no influence over this data processing. For more information, see WhatsApp’s privacy policy.

Integration of Google Maps

Our website uses the Google Maps service, operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. To use Google Maps’ features, it is necessary to store your IP address. This information is generally transmitted to a Google server in the USA and stored there. We have no control over this data transmission. The use of Google Maps serves the interest of appealing presentation of our online offerings and easy findability of the locations we specify on the website (Art. 6 para. 1 lit. f GDPR). If you actively use Google Maps on our website, you consent to this data processing (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time via the cookie settings. More information about data processing by Google can be found in Google’s privacy policy and in the terms of use for Google Maps.

Contact Information: If you want to learn more about this privacy policy or have questions about your rights and personal data, you can contact us by email.